Frequently Asked Questions
Are Escape Games suitable for children?
Suitability for children varies from escape game to escape game. In general, we do not prohibit children from participating, but some of our games are definitely not recommended for young children.
All of our games include small parts, so for safety reasons, participation by pre-school children is not appropriate.
Below you can find a list starting with the most child-friendly escape game.
THE LOST CITY
This escape game is suitable for children who can already read well. The tasks are not too complicated and they will certainly enjoy solving them.
THE SECRETS OF PARIS
The difficulty of THE SECRETS OF PARIS is higher than that of THE LOST CITY.
But clever children who can read well are likely to enjoy THE SECRETS OF PARIS as well.
THE END OF DAY(S)
THE END OF DAY(S) is set in a dark atmosphere complete with spooky effects and music.
If your child is over 12 years old and fearless, they may enjoy the game. Otherwise, it may be a very unpleasant experience for them.
In CHERNOBYL’S DOOM, you will experience the story of a nuclear catastrophe in a very tense atmosphere where death awaits at every turn.
This game is not recommended for children under 15 years of age unless you are sure they can handle this realistically tragic atmosphere.
Can more players than recommended come to one game?
If the maximum recommended number of players is exceeded, we cannot guarantee an ideal experience – players will not have their own space and solving tasks will not be as efficient. However, if you still want to play with a larger team, we will allow you to play the game. But our recommendation is to split your group and play different games – all our games are in one place and it is possible to play several at once. Take a look at our page about group events here.
Can we play more than one game at the same time?
We have a lot of experience in organising group events – if you are interested, check out our page about group events here for more information.
What is the best way to get to the game?
You can find us at 271/29 Hybešova Street in Brno – the best way to reach us is on foot from the centre (we are a 10 minute walk from the Main Railway Station) or by public transport – Tram lines 1, 2 – stop Hybešova. By car, you can try to park nearby in one of the streets in Zone B (first hour free, then 30 CZK/hour). From our experience, however, we’d rather recommend PINKI PARK parking house less than 5 minutes walk from our premises – you can find the current capacity and price here: https://www.parkovanivbrne.cz/parkovani-dalsi#6
Can I come play even if I’m pregnant?
Suitability for pregnant women varies from game to game. In general, we do not prohibit the participation of pregnant women, but in some of our games it may be dangerous or uncomfortable for the expectant mother. Please also keep in mind that it is necessary to climb 3 floors of the historic building by stairs before the game.
Below you will find a list starting with the most appropriate game.
THE SECRETS OF PARIS
We consider THE SECRETS OF PARIS to be the most suitable game for pregnant women.
The atmosphere of the game flows calmly and it is possible to sit down comfortably.
THE LOST CITY
From our point of view, THE LOST CITY is suitable for pregnant women for most of the game, but it does contain one frightening moment. If you want to avoid it, please ask our gamemaster to remove it from the game before playing.
THE END OF DAY(S)
THE END OF DAY(S) takes place in a dark atmosphere complete with spooky effects and music.
Due to the “scares” you will encounter, we consider this game unsuitable for pregnant women. Unfortunately, the “scares” in this game cannot be removed.
In CHERNOBYL’S DOOM, you will experience the aftermath of a nuclear catastrophe in a very tense atmosphere where death awaits at every turn.
This game is not recommended for pregnant women at all due to the highly stressful atmosphere. In addition, you need to be able to move quickly through the game to fully experience CHERNOBYL’S DOOM.
Are you wheelchair accessible?
We apologize, but our games are located on the 3rd floor of a historic building that unfortunately does not have an elevator or other wheelchair access. For this reason, we have not even optimized our escape games for wheelchair access – but it is still true that the most physically demanding part of the experience is climbing the stairs to the 3rd floor.
Is it possible to extend validity of a gift voucher?
If you need to extend the validity, please email the voucher code to email@example.com and we will do our best to help you 😊
What about invoicing?
We will be happy to invoice you for your games – please request an invoice by contacting us at firstname.lastname@example.org. We are not VAT registered, our Company ID number is 07418841.
If you do not need an invoice, we can issue you a handwritten payment receipt after the game.
What should I wear?
With all our games, there is a risk of getting dirty if you’re not careful. Only in THE SECRETS OF PARIS is this risk minimal.
The rooms tend to be approximately room temperature (heating in winter, AC in summer), but we recommend wearing an extra layer to avoid getting cold (for example, when solving a long task).
You can lock your remaining clothes and personal items in the lockers at our reception.